Requested item stuck in 'Fulfilment' stage and not moving to 'Complete' Stage when catalogue tasks have been Completed

[matthew_hughes]

I have a Requested item (RITM) that consists of 6 catalogue tasks. When the RITM is first raised, the Stage is set to 'Fulfilment' and the 6 catalogue tasks appear. When the 6 catalogue tasks are completed, I would expect the Stage of the RITM to be set to Complete. However, at the moment, the RITM remains in the state of 'Fulfilment' even though the catalogue tasks are completed:

This is the workflow for my RITM:

When I click on 'Show Workflow' within the RITM, this is what I'm seeing:

I would expect that the workflow would finish at the 'End' activity. If somebody could please let me know what I need to do with my workflow and what needs editing to get the Stage set to 'Complete', that would be much appreciated.

[Sai Kumar B]

I can see there's a Join activity (wait for tasks to close) where you're joining all the six tasks set the stage to be completed over there.

[matthew_hughes]

I've now updated that join activity:

When I run it again on another request, the same issue occurs:

[Sai Kumar B]

It got stuck at Join non TFS join activity, Could you check what's happening there? 

Also, I suggest you go through the below link before setting Join activity

https://servicenowguru.com/graphical-workflow/workflow-join-activity/

[matthew_hughes]

I've had a look at Join non TFS and Join non TFS Leaver Tasks join activities, but they don't show any detail apart from the name.