Requested item

[sree42]

Hi Team,

Is there any script to get requested item details from a request in ServiceNow?

I need to get variables from requested items and send those details to requested for in variables RITM. I wrote notification on RITM table, but request has multiple requested for. So not able to send those notifications.

Or is there any way to send email to "TO" field using script?

[Ankur Bawiskar]

@sree42 

your notification is on which table?

to whom you need to send the email?

[sree42]

I have configured in Requested item table. I tried to configure in request table, but notification on requested for field on RITM s for that request is different. That is, for one request 3 RITMs are there. If I configured notification on request table only requested for field of request send notification. I need to send notification for all requested for field in RITM s.

[Ankur Bawiskar]

@sree42 

but OOB there is an email which is sent on REQ creation

[sree42]

Is that will send to all multiple 'requested for' in RITM as well?