Requested Items for Request method(Portal Settings)

[Mi1]

Hi,

I created a request item.

I changed the Request Method to "Submit", but I want to change it to "Request".

But I don't know the impact.

Does the flow get stuck? Is it okay to change this?

Regards,

[Community Alums · Accepted solution]

Hi Mi,

We have below three request methods

order, Request and submit. 

Those settings only apply in the Service Portal, so when you are creating your catalog item and use the "try it" button to look at what your item looks like, you're getting the platform view, not the Service Portal view. To get a true feel for what it will look like, you need to open the service portal on another tab or something and navigate to the item there.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Community Alums]

Hi Mi,

Any update to this ?Any follow-up required? if not

Kindly mark the answer as Correct & Helpful both such that others can get help.

Thanks,
Sandeep

[Mi1]

Thank you.

[Mikias Tefera]

Hello Sandeep!
what are the difference between the three request methods order, Request and submit.