Requirement: Public Access to PDF Attachments in Knowledge Articles
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yesterday
We have a requirement:
1.We have a public facing article, that has screenshots of steps to finalising a candidates onboarding process. We also have attached 2 PDFs of this process as well, however, when we check the box to 'show attachments' it will show all the screenshot jpegs AND the PDFs. Is there an out of the box way to exclude showing the screenshot jpgs?
2. If the above is not possible, I think an alternate process is to embed the links to the two PDFs in the KB article and have those links open in a new window, but currently I don't think those links are public facing.
I have checked there is not OOO functionality to do this.
I'm trying to do embed the PDF links in the article body , Could anyone give suggesions how to proceed on this?