Resolution of security incident catalog items

Siva_Prasad
Tera Contributor

ā€Ž07-18-2025 12:15 AM

Hi 
I want to know the process of security incident resolution in SIR workspace in detail, after the user raises a security incident catalog item .

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Dr Atul G- LNG
Tera Patron
Tera Patron

ā€Ž07-18-2025 01:20 AM

Hi @Siva_Prasad 

Your question isn't very clear, but have a look at this:

 

https://www.servicenow.com/docs/bundle/yokohama-security-management/page/product/secops-analyst-work...

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Ankur Bawiskar
Tera Patron
Tera Patron

ā€Ž07-18-2025 01:59 AM

@Siva_Prasad 

there are different steps involved after raising security incident.

check the video in this docs link

Understanding Security Incident Response 

What is security incident response (SIR)? 

also check this video

How to: Get Started with Security Incident Response 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
āœØ Certified Technical Architect  ||  āœØ 9x ServiceNow MVP  ||  āœØ ServiceNow Community Leader
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