- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-29-2022 10:43 AM
I am trying to recreate a resolve button for my form using the Incident Resolve button as a guide. It should work like the resolve button for incidents to a certain extent. I am not using Resolved by so I commented that line out. When you click on Resolve, the state field changes to Resolved (this part works), and mandatory fields will be set for the user to enter a comment, but the state is not Resolved as it stays with the current state value it already has. This UI action is not working and I am not sure why. Also, how do I stamp the variables into the Activities field like the image attached?
Screenshot of my ui action and Activities section are attached. Any help is appreciated, thanks.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-29-2022 11:16 PM
Thanks for the reply guys. Turns out that my variables were misspelled so after fixing that it worked.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-29-2022 11:16 PM
Thanks for the reply guys. Turns out that my variables were misspelled so after fixing that it worked.