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Resolve button not working

Pat Surtan
Tera Expert

I am trying to recreate a resolve button for my form using the Incident Resolve button as a guide. It should work like the resolve button for incidents to a certain extent.  I am not using Resolved by so I commented that line out. When you click on Resolve, the state field changes to Resolved (this part works), and mandatory fields will be set for the user to enter a comment, but the state is not Resolved as it stays with the current state value it already has. This UI action is not working and I am not sure why. Also, how do I stamp the variables into the Activities field like the image attached?

Screenshot of my ui action and Activities section are attached. Any help is appreciated, thanks.

1 ACCEPTED SOLUTION

Pat Surtan
Tera Expert

Thanks for the reply guys. Turns out that my variables were misspelled so after fixing that it worked.

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5 REPLIES 5

Pat Surtan
Tera Expert

Thanks for the reply guys. Turns out that my variables were misspelled so after fixing that it worked.