Resolve button popup

[George_1]

In native ui and SOW I am getting the popup but not in CSM workspace. 

[Ankur Bawiskar]

@George_1 

I will suggest train your agents to use SOW as it's used for incidents and CSM workspace is mostly to work on cases

if you still want then check below

Enabling SOW Actions in CSM/FSM Configurable Workspace 

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