Response time is greater for business rule

[Preethi26]

Hi Team,

In transaction logs response time of Business Rule is more than 5 secs. How to fetch the particular Business rule that's causing the issue. Kindly help me to troubleshoot.

Thanks,

Preethi

[Community Alums]

Hi @Preethi26 ,

I  follow these KB to debug and fix the business rule :

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0517272

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0683765

[Aman Kumar S]

Hi @Preethi26 

You can follow below SN support article to achive the same:

Troubleshooting tip - Debug business rule to print StackTrace