Response XML from soap message returning undefined for both error_message and status

[DINESH CHINNAD1]

I have this response fields written in Transform Map Script in the Web Service

response.number = target.u_external_ticket_id;

response.u_external_ticket_id = target.number;

response.data_flow_direction =   true;

response.status = response.status;

response.error_message = response.error_message;

<?xml version='1.0' encoding='UTF-8'?><SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><SOAP-ENV:Body><insertResponse xmlns="http://www.service-now.com/u_saveincident"><sys_id>30639cdf0f12420078bbdb0be1050e9a</sys_id><table>incident</table><display_name>number</display_name><display_value>IN15000447610</display_value><status>updated</status><u_external_ticket_id>IN15000447610</u_external_ticket_id><number>101210</number><error_message>org.mozilla.javascript.Undefined@49fec1</error_message><status>org.mozilla.javascript.Undefined@49fec1</status><data_flow_direction>true</data_flow_direction></insertResponse></SOAP-ENV:Body></SOAP-ENV:Envelope>

<error_message>org.mozilla.javascript.Undefined@49fec1</error_message>

<status>org.mozilla.javascript.Undefined@49fec1</status>

But not sure why i am getting undefined in both error_message and status?

Please advise.

[srinivasthelu]

Hi Dinesh,

The last 2 statements in your code(below), are doing that.

What you want to pass the values here?

response.status = response.status;

response.error_message = response.error_message;

You can make them as

response.status = "Success";

response.error_message = "";

[DINESH CHINNAD1]

Hi Srinivas Thelu

Based on the operation done by client i need to populate this two fields.

Let's take an example, suppose client created or inserted a incident that time

response.status = 'inserted';

Let's take an example, suppose client upadted a incident that was created earlier

response.status = 'updated';

Let's take an example, suppose client not upadted a incident that was created earlier

response.status = 'ignored';

based on the operation done by client i need to populate this field dynamically. Any helps would be much appreciated.

[srinivasthelu]

Hi Dinesh,

Then you can copy the action object to the response status.

if(action=='insert' || action=='update')

response.status = action.toString();

else

response.status='ignored'.

Hope this helps.

Thanks

Srinivas

[DINESH CHINNAD1]

Hi Srinivas Thelu

In action only supports insert and update like action == 'insert' and action == 'update' but still we have ignored, skipped and error  

I have tried that before. We have two more options like Skipped and Error as well.

So the problem is based on the operation done by client we need send the response. Any ideas on this

Any ideas on how to tackle this?