Response XML from soap message returning undefined for both error_message and status

[DINESH CHINNAD1]

I have this response fields written in Transform Map Script in the Web Service

response.number = target.u_external_ticket_id;

response.u_external_ticket_id = target.number;

response.data_flow_direction =   true;

response.status = response.status;

response.error_message = response.error_message;

<?xml version='1.0' encoding='UTF-8'?><SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><SOAP-ENV:Body><insertResponse xmlns="http://www.service-now.com/u_saveincident"><sys_id>30639cdf0f12420078bbdb0be1050e9a</sys_id><table>incident</table><display_name>number</display_name><display_value>IN15000447610</display_value><status>updated</status><u_external_ticket_id>IN15000447610</u_external_ticket_id><number>101210</number><error_message>org.mozilla.javascript.Undefined@49fec1</error_message><status>org.mozilla.javascript.Undefined@49fec1</status><data_flow_direction>true</data_flow_direction></insertResponse></SOAP-ENV:Body></SOAP-ENV:Envelope>

<error_message>org.mozilla.javascript.Undefined@49fec1</error_message>

<status>org.mozilla.javascript.Undefined@49fec1</status>

But not sure why i am getting undefined in both error_message and status?

Please advise.

[srinivasthelu]

Hi Dinesh,

I just observed one thing from your initial post, You have status tag multiple times in the response

<?xml version='1.0' encoding='UTF-8'?><SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><SOAP-ENV:Body><insertResponse xmlns="http://www.service-now.com/u_saveincident"><sys_id>30639cdf0f12420078bbdb0be1050e9a</sys_id><table>incident</table><display_name>number</display_name><display_value>IN15000447610</display_value><status>updated</status><u_external_ticket_id>IN15000447610</u_external_ticket_id><number>101210</number><error_message>org.mozilla.javascript.Undefined@49fec1</error_message><status>org.mozilla.javascript.Undefined@49fec1</status><data_flow_direction>true</data_flow_direction></insertResponse></SOAP-ENV:Body></SOAP-ENV:Envelope>

It seems like it is happening out of the box (to show the status value) according to whether it is inserted or updated(I am not sure about other status, You can try on them).

[ashish_sharma]

Hi Dinesh,

Instead of writing below loc

response.error_message = response.error_message;

write:

response.error_message = "Your desired error message";