REST API extended special characters

[charlesdean]

Hi, the “????” (eye chars) in the following REST POST JSON payload is resulting in HTTP 500 failure. Is there anyway available to pass these characters?
{
  "sysparm_quantity": 1,
  "variables": {
    "AS_Support_var112": "Engineering Request",
    "Messaging_Detailed_Desc": "High Priority: Message Pullback Request\nPlease prioritize this request in order to mitigate the threat contained within these emails.\r\nWe need your assistance with removing the following email(s) from users' mailboxes and also submitting a sample to Cisco to classify the email(s) as Phishing/Malware to prevent their future delivery. These emails were delivered as part of a recent phishing campaign that GCR observed.\r\n\r\nPhishing Email(s) Details\r\n\r\nSender: marketing@mention.com\r\n\r\nRecipient: XXX.XXX@XXX.com, XXX.XXX@XXX.com\r\n\r\nSubject: XXX.XXXAdmin #o38A3s#, \", which Christmas song are you? ????\"\r\n\r\nAttachment Name: \r\n\r\nDelivery Timeframe: \r\n\r\nEmail Type: Phishing/Malware\r\n\r\nPlease contact GCR if you require any additional information.",
    "common_ReqBy": "7e0675dadb215090e6a99ac4db96193f",
    "common_ReqFor": "7e0675dadb215090e6a99ac4db96193f"
  }
}
Thank you, Charlie

[ChrisBurks]

Possibly try setting the charset in the headers
For example
Content-type: application/json; charset=utf-8

[charlesdean]

Hi Chris, yes I found that suggestion in another post, and tried it but failure was the same.

   this.logger.info("_postServiceCatalogItem.Content-type: " + rm.getRequestHeader('Content-type'));

Log: _postServiceCatalogItem.Content-type: application/json; charset=utf-8

Thanks

[Hitoshi Ozawa]

Try replacing the url encoded character "%F0%9F%91%81" (without the quotes) instead of the eye character.

[vkachineni]

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