REST Call for non-admin users is failing with 401

[Charles Fredie]

Hi Everyone,

I have an Outbound REST Message with Authentication Type as OAuth 2.0. I am triggering the REST Call using a BR on update of certain fields. Now the REST Call returns 200 Status if a user with Admin role updates the fields.
But when a Non-Admin user updates the fields, the REST Call in BR still triggers but returns a 401 Status Code.
So far I tried adding the below ACLs as mentioned by ServiceNow in the below article but the problem remains still the same:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0783632

OAuth Profile has Grant Type as Resource Owner Password Credentials.

[Ankur Bawiskar]

@Charles Fredie 

please try if that fixes the issue.

any ways only READ access is given

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Charles Fredie]

Hi @Ankur Bawiskar 

I provided read access to the non-admins for Oauth Profile but I am still receiving 401 if I impersonate a non-admin and update a field to trigger the REST call.

[Ankur Bawiskar]

@Charles Fredie 

share your code which invokes the REST Message

see this

Outbound REST call with Oauth authentication fails with http 401 - Invalid Access Token 

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Charles Fredie]

@Ankur Bawiskar 
Below is the code which invokes REST Message

var poNumber = current.u_po_number.getValue();
var r = new sn_ws.RESTMessageV2("Alpha Outbound", "Send Details");
			r.setAuthenticationProfile("oauth2", gs.getProperty("asn.oauth.profile"));
			r.setStringParameterNoEscape('number', poNumber);

			r.setRequestBody(JSON.stringify(payload));
			var response = r.execute();
			var httpStatus = response.getStatusCode();
			var responseBody = response.getBody();

[Ankur Bawiskar]

@Charles Fredie 

not very sure then.

Did you try to create flow which Runs as -> System User and then consume the API endpoint?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏