Hi all!
I am updating single record in a single time but the api is hitting twice.
Description :
I created import set row table u_abc for targeting incident table using "number" and "work_notes" field. The table u_xyz have u_id and u_work_notes. Whenever I update those two field, Before business rule will run and call rest message to insert record in u_abc and finally update the incident record via transform mapping.
Issue :
Now the issue is, execution happening twice during every single update. Two times inserting in import table u_abc, at the same time two times updating incident table also
This is my BR:
Table : u_xyz
When : Before Update
Order : 13,500
Script :
(function executeRule(current, previous /*null when async*/) {
// Add your code here
gs.log("rest details"+current.u_id + current.u_work_notes);
var request = new sn_ws.RESTMessageV2("ServiceNow sample", "update comments");
request.setStringParameterNoEscape("number", current.u_id);
request.setStringParameterNoEscape("notes", current.u_work_notes);
request.execute();
var response = request.execute();
var requestBody = request.getRequestBody();
var responseBody = response.getBody();
var httpStatus = response.getStatusCode();
gs.log("response_incident" + httpStatus + responseBody );
})(current, previous);
This is my Rest message :
Using import API
{"u_number":"${number}","u_work_notes":"${notes}"}
Can anyone help?
Thanks in advance!
Is only update checked in business rule or both? Just have insert/update checked and see if it resolves?
Please Mark as ✅ Correct if this solves your issue and also mark ???? Helpful if it helps resolve your problem.
Thanks,
Saji
