Rest call occurring twice during single update.

[Fathima6]

Hi all!

I am updating single record in a single time but the api is hitting twice.

Description : 

I created import set row table u_abc for targeting incident table using "number" and "work_notes" field. The table u_xyz have u_id and u_work_notes. Whenever I update those two field, Before business rule will run and call rest message to insert record in  u_abc and finally update the incident record via transform mapping. 

Issue : 

Now the issue is, execution happening twice during every single update. Two times inserting in import table u_abc, at the same time two times updating incident table also

This is my BR:

Table : u_xyz
When : Before Update
Order : 13,500

Script : 

(function executeRule(current, previous /*null when async*/) {

// Add your code here
gs.log("rest details"+current.u_id + current.u_work_notes);
var request = new sn_ws.RESTMessageV2("ServiceNow sample", "update comments");
request.setStringParameterNoEscape("number", current.u_id);
request.setStringParameterNoEscape("notes", current.u_work_notes);
request.execute();
var response = request.execute();
var requestBody = request.getRequestBody();
var responseBody = response.getBody();
var httpStatus = response.getStatusCode();
gs.log("response_incident" + httpStatus + responseBody );

})(current, previous);

This is my Rest message : 

Using import API 

{"u_number":"${number}","u_work_notes":"${notes}"}

Can anyone help?

Thanks in advance!

[Ankur Bawiskar]

Hi,

you have BR configured for triggering the REST Message so please add the condition in the BR

gs.getSession().isInteractive()

Regards
Ankur

[Fathima6]

still getting twice

[Ankur Bawiskar]

Hi,

few things to check

1) why are you consuming same instance endpoint in the same instance

Regards
Ankur

[Fathima6]

Actually two api calls generating to the third party end user side so I can't able to check in their end so calling my instance instead, therefor found two calls generating.

now wondering that , I called the same endpoint with the same parameters via postman, its hitting once . Again checking the same via widget by calling rest message its failing. Now I deactivated all BR in the particular table and trying via widget using the below code during button click

var request = new sn_ws.RESTMessageV2("ServiceNow sample", "update_comments");
request.setStringParameterNoEscape("number", orde.u_id);
request.setStringParameterNoEscape("notes", comments);
request.execute();
gs.log("rest details"+orde.u_id + comments);
var response = request.execute();
var requestBody = request.getRequestBody();
var responseBody = response.getBody();
var httpStatus = response.getStatusCode();
gs.log("response_incident" + httpStatus + responseBody );