REST Method failed: (/api/now/table/incident) with code: 403 - Forbidden username/password combo

[xiaix]

Here are my steps:

First, create REST:

Here are the "get" function details:

Here's what happens when I click the "Test" link:

Here are the user roles:

I also get the same 403 message when I change the username/password to mine, which I have the admin role.  

What am I doing wrong?

[sergiu_panaite]

Hi David,

HTTP 403 means that the requested operation is not permitted for that user. It can be caused by ACLs, BRs, etc. See here for more information:

REST API - ServiceNow Wiki

Have you tried maybe using a specific version, like:

REST API - ServiceNow Wiki

Regards,

Sergiu

[xiaix]

Hmm... I can't seem to find the "Allow access to this table via web services" checkbox on the incident table.

[xiaix]

Ah, perhaps I should have mentioned I'm not on Fuji, I'm on Eureka

[xiaix · Accepted solution]

So... the issue was I needed to assign the "itil" role to the user....