REST type in Data source- 'Request action' field is missing

[miro2]

Hi folks,

On my PDI (Tokyo) in Data source I don't have access to this field (Request action). This should be visible when I choose Type REST (IntegrationHub). I have installed "ServiceNow IntegrationHub Enterprise Pack Installer" plugin. Also I have this role import_admin.
What might be the reason that this field is not visible in PDI.

[Tony Chatfield1 · Accepted solution]

Hi, checking an OOB PDI running 'glide-tokyo-07-08-2022__patch4a-01-03-2023'
for 'sys_data_source' form, the 'Request Action' field is visible using default view if I set the 'Type' to REST(IntegrationHub).
If your type is set correctly and field is still not visible.
You can check following

Configure the sys_data_source form layout and ensure the field is visible\selected for the default form view.

If the field is on the form but not visible (for Type = REST(IntegrationHub))
Check UI policies, client scripts etc to ensure that the field is not being hidden from you, for some reason other than Type selection.

If the field is still not visible to you
Confirm the field exists by checking xml of a sys_data_source record, or the table or dictionary entries for the table (xml is quickest and easiest)
Check ACL's to ensure you have visibility of the field.

[Mat XB]

On a newly-requested Utah personal developer instance with Patch 4a Hotfix 2 that the reason this doesn't work OOTB on the Data Source form is that the UI policies are all OK - but many of the fields the UI policies refer to aren't actually on the form, including some that SHOULS become mandatory when fields (that ARE on the form) are set to a particular value. This is clearly a bug, and a pretty major one!