restart instance

maximini
Kilo Contributor

Hi All,

Did anybody ask   Servicenow to restart instance node for performance issues?

How long it takes?

Thanks

Mini

1 REPLY 1

adamjgreenberg
ServiceNow Employee
ServiceNow Employee

Restarts of a specific node generally take less than a few minutes from start to finish. However, if you are experiencing performance issues it is best to investigate the root cause in order to ensure stability.



Please log an incident with support and our technicians will be happy to investigate.



Regards,


-Adam