Restore a plugin to its original configuration
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06-06-2017 06:22 AM
A customer has installed a plugin. Made modifications to it after install. Doesn't look like the modifications/updates were stored in update sets.
Yet, now the customer wants to go back to the out of the box plugin default configuration. What steps can be taken to ensure that the application/plugin is restored to its initial configuration? Just delete and reload the plugin?
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Instance Configuration
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06-06-2017 06:34 AM
Hi Sherard,
Since the changes are already done with plugin then you'll have to manually revert the changes.
Regards,
Dhruv Chandan
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06-06-2017 06:44 AM
What's the best way to identify all the possible changes that could have been made to the plugin components/configurations?
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06-06-2017 06:34 AM
No, you shouldn't delete anything. Once a plugin is enabled it cannot be disabled.
However, if I understand correctly you want the plug-in to be restored to it's initial configuration. May I know which plug-in are we discussing about?
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06-06-2017 06:42 AM
The SDLC plugin has been installed and the customer has made several modifications to it over time. Now they say they want it restored to its initial configuration(out of box install).
I'm assuming whatever best process that gets agreed upon in this thread would work for any plugin that needs restoring.
