Restrict additional comments field to accept only 4000 characters

[Pandu3]

Hi Team,

The requirement is to restrict the additional comments(Journal Input - field type) field to accept only 4000 characters on case record. Can anyone please help me how to achieve this requirement. Thanks in advance. I have written onChange client script on case table,

Script:  //testing purpose I'm trying to restrict 4 characters only

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue === '') {
return;
}

var v_comments = g_form.getValue('comments');
var count = v_comments.length;
if (count > 5) {
alert("No.of characters " + count);
g_form.setValue('comments', v_comments.substring(0, 4));
}

}

still it is allowing to enter 5th character but the requirement is to stop allowing the 5th character.

Thanks! 

[Samaksh Wani]

Hello @Pandu3 

use this script :-

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue === '') {
return;
}

var v_comments = g_form.getValue('comments');
var count = v_comments.length;
if (count > 5) {
alert("No.of characters " + count);
return false;
}

}

Plz mark my solution as Accept, If you find it helpful.

Regards,

Samaksh

[Jaspal Singh]

return false for an onChange? I am believing you meant onSubmit.

[Pandu3]

Hi @Samaksh Wani , no luck!

[Jaspal Singh]

Hi,

Script seems fine, what exaclty is the issue?