Restrict from updating field values

[arohi]

1.On an incident form if a check box(u_major_incident) is checked and user is not a member of a specific group(Major incident), restrict from updating urgency and impact field and a 'reopen' button(ui action) and popup a message' Attempts to adjust Impact, Urgency, Reopen on Incidents that are marked as Major Incident can only be done by the Major Incident Team'.

2. And an email should trigger to major incident group with the users name in cc who tried to update field values.

Any help would be appreciated.

Thanks in advance

[Alikutty A · Accepted solution]

You can try the same script in UI Action, I am not sure how priority change logic is added in your Reopen button

if(!gs.hasRole('major_incident_user')){

  gs.addInfoMessage("Attempts to adjust Impact, Urgency, Reopen on Incidents that are marked as Major Incident can only be done by the Major Incident Team");

  gs.eventQueue();

  current.setAbortAction(true);

}

Thanks

PS: Hit like, Helpful or Correct depending on the impact of the response

[arohi]

Thanks Alikutty! This worked perfectly.