Restrict Standard Change Templates to members of the template owner group

ronaldanand
Tera Contributor

Hi All,

Currently anyone can create a standard change from available templates. I want it to restricted to only allow members of the template owner group to create changes from templates. EX. If a member of TEST GROUP CHNAGE1 creates a standard change template, only members of that group have access to create a change off that template.

only Members of template owner group can create standard changes from template.Non-members of template owner group are not able to create standard changes from template.

Please check and help me how to do this.

Thanks in advance!!!!

13 REPLIES 13

Alberto Consonn
ServiceNow Employee
ServiceNow Employee

Hi,

Look for Maintain items > Name_of_standard_change & add Available for Not Available for related list option.

This is on Catalog form for Standard Change & not Standard Change template form.

Hope this will fit your need!

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thanks you

Cheers
Alberto

ronaldanand
Tera Contributor

Thanks Alert,

But whenever i  going to choose create new change link it will show the standard chnagetemplate list only, I want to restrct only members of the template group members can view the list other group members could not able to view the list.

 

USER 1 LIST like :

Template 1

Template 2

Template 5

USER 2 LIST like :

Template 3

Template 4

Template 5

When creating/editing a template, there are 3 options:

- restrict to a User
- restrict to a Group
- allow everyone to see it

find_real_file.png

ronaldanand
Tera Contributor

Hi Albert,

I tried ti edit my standard change template but i unable to view the USER , GROUP options, I attached the screenshot below

find_real_file.png