Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

Rich text editor - Incorrect formatting

Aparna Gurav
Tera Contributor

Hello Team,

I recently activated the Rich Text Editor on the portal side, but it is displaying in an incorrect format. Does anyone know the solution?

 

AparnaGurav_0-1741005381644.png

 

 

 

 

AparnaGurav_1-1741005381652.png

 

 

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@Aparna Gurav 

how did you activate that?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar : I used the instance option.

AparnaGurav_0-1741005822817.png