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Right click features not working in fields in the incident form

sonia55
Tera Expert

hello community,

         when i right click on some fields eg :state,short description to gets its fieds name for scripting its shows me browser right click options.Can anyone help me find out why it is happening and how can i solve it.C3D76AC4-BB53-4313-A2D2-7878FDBFC60F.jpeg

5 REPLIES 5

Uday_Kumar
Giga Guru

Clear the browser Cookies @sonia55 

Markus Kraus
Kilo Sage

Can you please open the browser console and check if there are errors?

Usually a missing context menu is caused by failing onLoad Client Scripts/UI Macros.

can you please tell how to check onload client script/UI macros in our pdi

Open console by pressing F12

Then click on console and check for any errors, with familiar client side scripts name.

It can be a bit clumsy as you can see from my screenshot, but you will find a lot of helpful information out there.

SwarnadeepNan1_0-1680391455218.png

Best Regards,

Swarnadeep Nandy