RingCentral to Service-Now integration - Can anyone share what level of integration and capabilities can we do?

[hanaphouse]

Can anyone share what level of integration and capabilities have you done with regards to integrating Service-now with RingCentral products like RingCentral Phone and RingCentral InContact?

[sachin_namjoshi]

RingCentral provides REST API which can be consumed in servicenow and vice versa.

Below should help you to get started with existing capability

Ring Central ServiceNow Integration

Regards,

Sachin

[hanaphouse]

Thanks. I was actually looking for something that was actually done and which feature and capabilities of RingCentral did they use and what problem did it solve.