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Risk and Impact calculation in change request

ServiceNow10sun
Giga Guru

Hi All, 

 

I have requirement of  Calculating Risk based on 2 set of questionnaire example 5 questionnaire related to risk and risk should get calculated and another set of questions based on which impact should get calculated and based on these results risk and impact again a new "New Risk" ( Customized field) field should calculated.

 

I am able to create single assessment using the Risk assessment plugin  and its calculating risk field, however my client a questionnaire of impact as well . How to achieve this. Means based on 2 assessments the final result should get populated. 

Example - Risk  is low as per  the assessment and impact is Moderate then in the field " New Risk" result should be "Minor".

Is it possible?

 

 

5 REPLIES 5

Hello,

Is this based upon a br on the assessment table?

Thanks,

Chad