report admin is unable to share report to some groups
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2 hours ago
Hi,
User has report_admin, report_group role and unable to add some groups to the report.
When selected on share -> Groups-> search icon only some groups are visible. It has error number of rows removed from this list by security constraints : 2
Which rule/ACL should be checked?
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21m ago
Hi @PARAS_
Probable root cause: The usual cause for this issue is due to the fact that in a List type report, each row that is to be returned by the report is first compared against any read Access Control (ACL) records as defined on the source tables for that report.
Probable solution: a new ACL may need to be created (or an existing ACL record updated) that would provide the necessary read permissions to the tables and fields for the users who might need to view this information.
Note:Modifying or creating a new ACL record will require an admin account that has been temporarily elevated to security_admin and as always, particularly when editing ACLs and other security-related objects in the system, extreme caution should be preserved.
Refer the KB article: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0745026
