Robust Transform Maps - Non CMDB Custom Tables

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‎02-07-2024 09:19 AM

Hi Everyone,

 

Does RTE support custom tables? Or is this meant only for CMDB Classes?

I was exploring on this for custom table and ISET doesn't show any records being captured under any other columns (inserts/updates...) apart from processed column.

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Why is this happening?

 

Thanks,

Raghu

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Community Alums
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‎02-07-2024 10:37 PM

This is the same behavior even when I tried with CMDB Classes.

Capture.JPG

Why I am seeing this odd behavior?

Any suggestions please.

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Community Alums
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‎02-07-2024 11:19 PM

I tried both in pdi and customer instances but the behavior is same. Getting clueless.

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Angel Stanislav
Tera Contributor

‎08-28-2024 04:38 AM - edited ‎08-28-2024 04:42 AM

Hi Raghavendra Mud,

 

I was experiencing the same problem as you did, I created an RTE Definition and after attempting to do a transformation I got the same result as you - no inserts or updates, only processed. I have not been able to pinpoint the exact cause of this behavior.

 

However, I decided to try a different approach and instead of manually creating the RTE Definition and related records I went ahead and used the IntegrationHub - Import functionality. - https://docs.servicenow.com/bundle/washingtondc-integrate-applications/page/administer/integrationhu...

 

After completing the steps the transformations using RTE is now working as expected.

 

Hope this functionality will help you out.

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