role required to create and move update set

abhijee
Tera Contributor

Hello Experts,

I would like to know the role required to create an update set I checked the service document but they didn't specify any role. Could anyone please tell me which specific role needs to create an update set in ServiceNow?

7 REPLIES 7

Anil Lande
Kilo Patron

Hi,

"admin" role is required to perform operation on Update sets. 

 

You can check ACLs configured on 'sys_update_set' table for Create, Read, Write and Delete operations.

Only two roles are listed to allow access 'admin' and 'teamdev_user'.

'teamdev_user' role is for team development and generally used with SOAP integrations and team development module.

 

 

piyushsain
Tera Guru

Hi @abhijee 

Only admin can create and edit Update Sets. If you want to customize anyone other than admin should create and edit Update set then you have to Create read , write, Create ACL, but it is not recommended.

chetanb
Tera Guru

It require admin role.

 

Generally update sets created in DEV env by developer and same can be moved in upper env like preprod /prod by support/run team.

 

Regards,

CB