role required to create and move update set
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‎01-08-2024 10:28 PM
Hello Experts,
I would like to know the role required to create an update set I checked the service document but they didn't specify any role. Could anyone please tell me which specific role needs to create an update set in ServiceNow?
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‎01-08-2024 10:34 PM - edited ‎01-08-2024 10:36 PM
Hi,
"admin" role is required to perform operation on Update sets.
Thanks
Anil Lande
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‎01-08-2024 10:40 PM
You can check ACLs configured on 'sys_update_set' table for Create, Read, Write and Delete operations.
Only two roles are listed to allow access 'admin' and 'teamdev_user'.
'teamdev_user' role is for team development and generally used with SOAP integrations and team development module.
Thanks
Anil Lande
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‎01-08-2024 10:43 PM
Hi @abhijeetpaw
Only admin can create and edit Update Sets. If you want to customize anyone other than admin should create and edit Update set then you have to Create read , write, Create ACL, but it is not recommended.
Regards,
Piyush Sain
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‎01-08-2024 10:46 PM
It require admin role.
Generally update sets created in DEV env by developer and same can be moved in upper env like preprod /prod by support/run team.
Regards,
CB

