Rolling Back a Custom Application

[huntj06]

I've created a custom application, and I'm publishing this application to "My Instances". So, when I publish a new update I have the option to install the new update on my other instances.

That brings up a question. How do I rollback to the older version in a case where something wasn't working correctly? I don't see a "rollback" option or anything that tells me how to handle this situation.

[Chuck Tomasi]

I would not recommend uninstalling in production or you will lose all your data for that app.

[Pradeep Sharma]

You can select "Retain tables and columns" checkbox to retain tables and data while uninstalling the app. But again it depends on the options

[artsupsiri]

When uninstalling an application in Helsinki and Istanbul, I'm not seeing a checkbox with the label Retain tables and columns.

Where exactly does it appear?

[Pradeep Sharma]

Hello Art,

Retain tables and columns is visible only when an app has custom tables created as part of the application.

[Pradeep Sharma]

Hi Jeffrey,

You can raise enhancement request, If you would like to get your idea in to eyes of our scope app product team.

Enhancement requests: Tell us how you would improve the ServiceNow product