Rota Manager - Role Grandted by Group

[raprohaska]

ACLs around the cmn_rota tables use the "hasroleingroup" function which looks for a role granted by the specific group tied to the ROTA. First off, we don't want all of our users within the group tied to a ROTA to be a ROTA Manager. Secondly, when I grant the role to the group, the User Role is marked as inherited but not as Granted By.

I cannot find any documentation on how to set Granted By on a User Role.

If anyone understands the ROTA ACL mechanism and how to properly setup the groups, I would love to hear how.

Thanks in advance,

AA

[Joe McCarty1 · Accepted solution]

Take a look at the OOB 'Delegate roles to group member' catalog item.   You can delegate the role for a specific group (i.e. only rota_manager for a specific group).   On the sys_user_has_role table, this should result in a record that has the granted by set to the group.

https://docs.servicenow.com/bundle/istanbul-servicenow-platform/page/administer/roles/concept/c_Dele...

[raprohaska]

Thanks, I'll try this out and see if it gets us the functionality we need. If so, I'll mark as correct answer. Thanks again.