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RPA login agent not working

brianhofmei
Tera Contributor

Hi all,

 

Ive installed the RPA login agent and I can’t get it to log in to my machine.  Are there any tricks or gotchas I should check out? I trigger the bot process and it says “logging into machine” but it eventually fails.  The VM is windows 11 and the login screen changes from blank to the exposing the username and password screen but nothing ever gets typed in.  Any ideas?

 

thanks!

1 REPLY 1

Tanushree Maiti
Giga Sage

Hi @brianhofmei 

 

Check this community post - if it helps you.

https://www.servicenow.com/community/workflow-data-fabric-forum/rpa-unable-to-connect-to-windows-mac...

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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