Hi @brianhofmei ,

These two resources might help with additional context on known RPA Hub setup and login agent behavior:

RPA Hub Implementation Issues:
https://servicenowspectaculars.com/servicenow-rpa-hub-implementation-issues-2026/

ServiceNow Support KB 
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1642339

Hope they help!
If my response helped, please mark it as the accepted solution so others can benefit as well.