Hi folks,
I am new to Servicenow and scripting. My customer would like to save a filter and make it available to a specific user....
OOTB it is possible to save conditions filters and make it available to "me", "everyone", "group" but not a specific user.
user story : Beth anglin, fred luddy, Bow ruggeri, Dan brown belong to hardware group.
Beth Anglin only belongs to hardware group. For some reasons, I would like Beth anglin to save a filter and :
- make it available to Fred Luddy only but not to other members of the group (which means Beth Anglin would not use save to "hardware group")
- or make it available to any user in the system.
For both cases I would need a reference field.
Could you tell me how to script if needed or configure the system?
Any lead would be appreciated.
Thanks!
Denis
hi it's possible, click on save button, then you will be able to see all the option available for your needs
Hi Youssef, thank you very much for your help. Creating a group and adding users I want to share personal filters with is a great idea.
However I need to share filters with one person at the time:
For example, say Beth Englin wants to share her filters with specific users. I create a group with users she wants to share filters with "filter beth anglin" and add her as the manager of the group.
Then I impersonate Beth Anglin, create a filter and save to "group". So everyone that belongs to the group "filter beth anglin" has access to the filter. Nevertheless, Beth anglin only wants to share it with "Allyson Gillispie".
How can I achieve that specific need?
Thanks to Youssef, I realize that I could create one group for each user (group "Allyson G", group "Amando K"....) but would it be possible to create a "user" icon next to "me", "everyone", "group" so that I could single out the right user? Say I want to share the filter only with Allyson G but not with ANtione Mccleary, armando K.....
Thanks.
Denis
