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Copying a custom field from an incident to a change

Hi, allWhen I create a change from an incident in the workspace, I press “Create change request”.At that time, I would also like to make a copy of the custom fields I have created.For example, if there is a “test” field in the incident and the change...

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RyoyaFukuda by Tera Contributor
  • 1120 Views
  • 4 replies
  • 4 helpfuls

Apply Custom Font to Service Operations Workspace

Can someone help me how can we change font of whole SOW to a custom one?I have tried doing it by adding UX Theme Asset under "Service Operations Workspace Theme"  Asset Properties : @font-face{font-family:'Aptos';src: url('/sys_attachment.do?sys_id=6...

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Aman Verma2 by Tera Contributor
  • 395 Views
  • 1 replies
  • 0 helpfuls

Column Dynamic creation doesn't work

I am configuring a reference column to enable dynamic creation. Table A stores addresses, and column "Location" in Table B references it. My goal of allowing dynamic creation is to allow consultants to enter new addresses directly in Table B's form (...

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XiaojingY by Tera Contributor
  • 344 Views
  • 1 replies
  • 0 helpfuls

want to add "In Progress" and "Upload" ui action

I have created a custom table through "system definition<Tables" On that table on the list view all the data is visible and I want "Upload" , "In Progress",and "Error" Ui action. when  I clicked on the ui action it can work as showing data with singl...

Filter option to track from the Activity

I want to filter list of cases from the case table but I need to filter with the condition when the cases first state changes to Awaiting customer && first comment by the client user, Do we have any way to achieve this filter condition? 

Kri by Kilo Sage
  • 311 Views
  • 1 replies
  • 0 helpfuls