Forum Posts
Can't select asset to start crisis event on crisis map
Within BCM I have installed the crisis map feature. However, when I have an asset in a location that has a crisis, when I go to create a crisis event I cannot select my assets. The message says 'Note: disabled assets need to be mapped to element defi...
Assets bulk upload with out import set.
I need to Create a button using ui action, then when i click it need to pop up a excel format to upload the bulk data. without import set it need to transform data to respective table. can anyone guide me what to do .
Azure resource group and Cloud database is active at Azure side but at servicenow it under terminate
We have an issue where in in Servicenow azure cloud database shows as Terminated but when we check with Azure team the resource group and cloud database are available and not terminated and what could be the issue for this
Want to clear particular cache by using cache key in business rule
Basically, I am trying to override function: getMySubscriptions from script include: ServiceSubscriptionUtilsSNC, because I want to add few more conditions on _addGroup function. var SUBSCRIPTIONS_CACHE = 'SUBSCRIPTIONS_CACHE'; // check the...
Microsoft Graph API Calendar Events to ServiceNow
Hi All, We are trying to get all the user calendar events in Microsoft Graphs to ServiceNow Calendar.In Azure, there is an application created with all the permissions related to the calendar and created an application registry in SNOW. the token is...
How to Display a VIP Icon to the Right of the Caller Field on the Incident Form?
Hi ,I'm trying to customize the Incident form in the Classic UI to show a VIP icon next to the Caller field (specifically, to the right side of the input box) when the selected caller has the VIP flag set to true.Here’s what I want:When a VIP user is...
Resolved! Append field in a transform
Can I append a target field in a transform? I have files being imported to a table and it can affect the same field multiple times.I was trying: "target.field = target.field + source.field" but that doesn't seem to work.
Instance is offline
Hi Team, can anyone help to resolve this. My PDI instance is not waking up from last couple of days, tried Wake up but did not help. Instance name- dev321888
Instance Help
Hi Team, can anyone help to resolve this. My PDI instance is not waking up from last couple of days, tried Wake up but did not help. Instance name- dev321888
How to enable Approve and Reject buttons on change form with service operations workspace?
Hi Team,Already we have Approve and Reject buttons on the approver form from sysapproval_approver table , when we open the change in service operation workspace(SOW) able to see those buttons, but we needs to enable those buttons on change form when ...
Bring in data from SFTP folder to ServiceNow instance
Hello NowSmart Team,Request for help please - Our use case is we have a csv file created everyday by another system which provides service desk telephony records like no of calls, chats etc for last 28 days (rolling basis). This csv file is available...
Array returning unexpected result with addition ","
Hi Folks,I have defined few arrays which i am later storing into a field (,) separated this is almost achieved but getting extra "," before the value Current result:MFP - ,MC,GS,L6,G8,4L,C5,9C,IT,E0,,BWC - ,MA,8A,6A,R4,4M,4X,PQ,LE,,Consumer Printer (...
Hide the "NEW" UI action in the related list when the parent record field value changes.
Hi Community,We have received a requirement recently to hide the "New" UI Action in the related list - "resource_plan" in the project task form when the state of the project task is closed complete in the timecard application. Please advise if there ...
