Hi All, We need to block access to certain data for certain internal collaborators (access only to certain ticket types for a predefined list of customer accounts).Overall, we've managed to configure our profiles correctly using ACLs on certain table...
1. Which knowledge feedback option CANNOT be disabled at the knowledge base level?A. FlaggingB. Marking as helpfulC. RatingD. CommentingE. All of them can be disabledQuestion 2When a flow is triggered using particular methods, roles defined in the fl...
I need to create a Performance Analytics breakdown where users can select from a list that shows both Group Name and Manager Name together (example: "Network Team – John Doe").Is it possible to configure a breakdown so that the value is the group (sy...
I am integrating ServiceNow and Jira using OAuth 2.0 authentication. I have successfully configured the integration and granted the necessary permissions in Jira, but I am still getting a 401 - Client must be authenticated to access this resource err...
Hi,I have a scenario where i have two list collector catalog variables, Servers and Applications. Servers variable is pointing to cmdb_ci_server, while applications variable is pointing to the cmdb_ci_appl tables. Servers selection should autopopulat...
Hi all,Im curious about using AI recommendations to increase marketplace sales. Personalized suggestions can significantly improve conversions and user satisfaction. But implementation can be tricky.My questions to the community:What AI tools or fram...
Hi,Trying to create a subflow that accepts a group name, Event Name and Record.The Event Name input is a string.But the "Fire Event" reports Event name is blank or similar.If you hard code the event name it works fine. But that makes a subflow kind ...
Hello Developers, I am trying to import excel sheet data in ServiceNow via Integration hub. Below is screenshot of excel sheet. I am trying to import data in Groups table.Source Table - Servicenow FieldGroup Name - Name description - descriptionMemb...
Hello Community, Does anyone know if the calculation logic behind the data points on a report is accessible and can be changed? I would like to apply a custom logic how the % of each data point is calculated. Or if not, can we turn off the display of...
Hi,I’m updating labels of some choices of a field ( via sys_choice), but these changes aren’t captured in the update set.Tried using "Add to Update Set" got: "Record(s) cannot be added to update set." Is there a way to include these changes in the u...
Hi, due to different requirements on the body I need to query the token in a script step before the rest step.The token I get is currently still in the log.Now I have problems to pass the token to the rest step.The token uses a connection alias and i...
Hi, I have an issue with the User table where we have an Access Control List (ACL) defined for the Personal Detail section. This ACL specifies two roles that are required for accessing certain information. I also have a catalog item that includes use...
Hi,I have a scenario where i have two list collector catalog variables, Servers and Applications. Servers variable is pointing to cmdb_ci_server, while applications variable is pointing to the cmdb_ci_appl tables. Servers selection should autopopulat...
I'm not able to hide field decorator created on 'Action assignment' table for a field onChange. How can we hide it onChange?
Hi, I want hide this testing asset action card based on the roles under important actions section as below SS. Can you please help how to achieve it.
