How can i change service operation workspace search engine from zing to AI Search?Please provide me the detailed steps to configure this? and please do not provide Chat-Gpt response
Hi, allWhen I create a change from an incident in the workspace, I press “Create change request”.At that time, I would also like to make a copy of the custom fields I have created.For example, if there is a “test” field in the incident and the change...
Can someone help me how can we change font of whole SOW to a custom one?I have tried doing it by adding UX Theme Asset under "Service Operations Workspace Theme" Asset Properties : @font-face{font-family:'Aptos';src: url('/sys_attachment.do?sys_id=6...
How can I allow a single user to access vendor table in read-only mode ? The user have only snc-internal role. The user doesn't have any other role. Any help is much appreciated.
I am configuring a reference column to enable dynamic creation. Table A stores addresses, and column "Location" in Table B references it. My goal of allowing dynamic creation is to allow consultants to enter new addresses directly in Table B's form (...
Hello Community,I’m wondering if there’s a way to customize the GenAI behavior for incidents in ServiceNow.Overall, it works great—especially when resolving incidents or reassigning them to different assignment groups. However, we’ve noticed that whe...
Is there a way to create custom Components for use with UI Builder directly in the ServiceNow platform? I have been searching the web and have found nothing, but Chat GPT and Gemini seem to think this is possible by activating the "com.glide.ui.ng.wh...
I want to hide the "Export" option in the FORM context menu, not in the list view. Does anyone know how to do it? Thank you!
Hello everyone,maybe you guys have an idea how to update or add the email reply from someone in the Watchlist as am additional comment?Example:Watchlist: A,B,CUser A: replied to the email chain and it will record in the incident as an email but it wi...
Hello,I was trying to practice Javascript in Script-Background module and I was practicing sort() and it was not providing proper results. Input Code: Output:*** Script: 1,100,21,36,4,5,55,88
Hi everyone,I have a question about translating notifications in ServiceNow, and I'm hoping for some guidance from the community.My situation is this: I need to translate some notifications into Spanish. The notifications I want to translate were in ...
Hi everyone,I’m currently setting up the Microsoft Exchange Online spoke integration on our ServiceNow instance and I’ve run into an issue I’m hoping someone here can help me with.Here’s what I’ve done so far:--> Configured OAuth credentials (client ...
Hi Team, In the change request we have Demand as the related list, users are able to see the edit button and even can select the demand also, but after saving the page ... the respective demand was not added into the related list .. if anybody encoun...
I have created a custom table through "system definition<Tables" On that table on the list view all the data is visible and I want "Upload" , "In Progress",and "Error" Ui action. when I clicked on the ui action it can work as showing data with singl...
I want to filter list of cases from the case table but I need to filter with the condition when the cases first state changes to Awaiting customer && first comment by the client user, Do we have any way to achieve this filter condition?
