How to find Public Target IP and Public Source IP
How to find Public Target IP and Public Source IP of your ServiceNow instance.
Forum Posts
How to Send Email to BCC Recipients When "Event parm 1 contains recipient" is Empty?
I have a use case where I need to send an email with recipients specified through "Event parm 1 contains recipient", which are set as "to" addresses. Additionally, I have variable email addresses that need to be added as "bcc", and this is handled us...
Transcation error while resolving major incident
major incident is not getting resolved/takes time to resolve as servicenow is lagging to respond, this specifically happens when there is more child tickets and the transaction time is high. any inputs to modify the ootb BR_update child incident?
How can I connect a ServiceNow report to a Power Bi Dataflow?
Hi everyoneI hope I'm in the right forum - a complete ServiceNow newbie here.So, I have created a report in ServiceNow. I'd like to connect a PowerBi Dataflow to it so I can bring in the data within.Now, ChatGBT says that is not possible, BUT I can c...
Resolved! Getting Server Names from the CMDB_CI_CERTIFICATE from the SUBJECT_ALTERNATIVE_NAME Field
I am trying to get the server names that are defined on the subject_alternative_name variable in the cmdb_ci_certificate CI. It looks to be a bunch of sys_ids but I cannot figure out how to find the server names from these:"subject_alternative_name":...
Agent Mobile App - Upcoming shifts, Time-off requests, On-call schedules configuration
Hi,I successfully installed the Agent Mobile app and logged in to my dev instance. I have few doubts in some navigation tabs.1. My Work - The 'Upcoming shifts' and 'Time-off Requests' modules are not showing any data. I have not configured it in the ...
API rate limit
Hi,I'm looking for the rate limit values for the ServiceNow API.Currently, I'm using a developer account, and it seems like the API is unbounded.I've searched for related posts on this topic, and it appears that the limit is very high. Additionally, ...
I AM UNABLE TO SAVE THE BELOW CODE DUE RED LINE ERROR
I AM UNABLE TO SAVE THE BELOW CODE DUE RED LINE ERROR LET ME KNOW MY MISTAKE
Copy paste images doesnt show up in SNOW
When a user submits an email to the desk that contains more than one screenshot, it pulls in the first screenshot however it doesn’t pull the other screenshots from the body of the mail. As per my understanding, this is due to the screenshots having ...
Display Now Assist Genius Results in Agent Assist Pane
Hi everyone, Is it possible to use Now Assist to see a summarised answer from a Knowledge Base when I search for a question or issue and display it on the agent assist pane?
Sent email with empty body in HR case
An email from ServiceNow was sent with empty body, though it was not empty.We have never faced such issue earlier.Is this something performance issue/ any other issue.Can someone give some inputs on the issue.Thanks in advance.
Resolved! Employee Center Mega Menu
Hey, folks, I've followed directions from this video and a few of the existing community threads (including this one) and cannot make the Risk and Compliance menu item disappear from the Mega Menu for the Employee Center.I tried deactivating the Risk...
How to Map Remedy to ServiceNow CMDB attribute Field?
Hello All,Could you please let me know how to map Remedy to ServiceNow CMDB attribute Field?if possible, could you also provide any functional requirements documents or reference link? Thanks & RegardsAkshay
Resolved! Below client script is not working
function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue === '') { return; } // set value in property subcategory based propert if ( g_form.getValue('property') == 'detached_house') { g_f...
