Saving Group by Filters?

[jasonr]

Hey everyone,

Is it possible to save a filter that has a "Group by" action selected?

IE: Unresolved tickets grouped by State

Thanks!

[manikorada]

Jason,

You will go the list and do a Group By. Then Save the filter. Now you should be able to use that filter laster which will give you Group BY

[jasonr]

Mani,

Thanks, that gets me half way to where I want to be.   Is it possible to make a bookmark of that view once it's saved?

Thanks!

[alexandrabellog]

Hi Jason.

check this link:

Using the Interface - ServiceNow Wiki

the part on creating Bookmarks. You should be able to create the bookmark from the breadcrumb:

Move your mouse onto the breadcrumb and drag from there to the bookmarks panel. A green + should show and then you can let go and that will save the bookmark.

Hope that helps.

Alexandra

[jasonr]

Yes it does create a bookmark, but it doesn't include the "Group By State" view when it saves the bookmark.   It goes back to a basic list based on the breadcrumb.