“Look up Objects by Filter” Action to Find AD Distribution Groups by Email

schetry
Tera Contributor

Hi all,

Screenshot 2025-09-26 162503.png

I’m building a ServiceNow Flow using the Microsoft AD v2 Spoke’s “Look up Objects by Filter” action.
The goal is to look up a distribution group name by its email address (e.g., dl-finance@company.com) so I can then add a user to that group.

I am getting the email address from a variable in the catalog item and trying to find the corresponding group name in AD.

I’m confused about what to put in the Search Filter field to correctly find the group.

Any working examples or guidance would be greatly appreciated!

Thanks in advance 🙏

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@schetry 

did you check this?

Microsoft AD Spoke - Look up Objects by Filter issue 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader