SC Categories widget - Hiding a Category

[andrewdunn]

Hi Team,

We are on Istanbul and I want to hide a specific category on a cloned SC Categories Widget. While the Widget works as designed I do not want to show "Report an Incident"

I have made "Infrastructure" category only available to ITL users. However, the "Report an Incident" still needs to be available to all users, just not visible on my cloned widget.

I suspect it will be a line of code along the lines of "If category = "Report an Incident" then hide"

However I am not a coder by occupation and would like some assistance if soemone can help.

Cheers

[Simon Christens]

Hi Andrew

If you create a checkbox on sc_category table named something like "hide on SP" and the edit the query in the server script from:

Line 18 and forward

var sc = new GlideRecord('sc_category');

sc.addQuery('sys_class_name', 'sc_category');

sc.addQuery('u_hide_on_sp', true);

sc.addActiveQuery();

sc.orderBy('title');

data.sc_catalog = $sp.getValue('sc_catalog');

if (data.sc_catalog)

  sc.addQuery('sc_catalog', data.sc_catalog);

if (options.category_layout === "Nested")

  sc.addQuery('parent', '');

sc.query();

data.categories = retrieveCategoriesFromGR(sc);

I whould give that a try - though i havent tested this

Regard

Simon

[SNOW User8]

Hi Andrew,

How did you solve this? Please share 

[calvinrawls]

In my New York version personal instance, in the server script for the widget 

The fetchCategories function

starting at line 109, I inserted the if statement below using the sys id of the category to hide:

var categoryDetails = getCategoryDetails(categoryJS, 0);
categoryDetails.sys_id = categoriesGr.getUniqueValue();
//Do not show Can We Help
if (categoryDetails.sys_id == 'e15706fc0a0a0aa7007fc21e1ab70c2f')
continue;
categories.push(categoryDetails);