Schedule an update set to commit.

ServiceNowSteve
Giga Guru

Good Afternoon All,

I was wondering if it is possible to schedule an update set to commit at a certain time.

I am well aware this may not be the best practice and update sets should be a manual review process and so on but I have already manually reviewed the update set, there's no problems but I want the actual promotion into PROD to wait until a specific time.

The business reasoning behind this is that I get a lot of requests for minor changes here and there (Like adding or removing a category) and while I can easily do them in 10 minutes flat I am trying to give the perception that it's a process and we will not jump right on it so our users won't get the idea that a request triggers an instant response. At the same time I am busy and I might forget to promote the update set the next day or might flat out be unavailable to do so.

It may seem like crazy logic I know but my question still stands, can it be done?

3 REPLIES 3

Scott Murphy2
Giga Contributor

Steve,



Iv'e never thought about this but perhaps you could look at the script in the "Commit Update Set" UI Action and figure out how to schedule a job that would use that script code. You may even create   another UI Action that instead of executing it immediately, create a scheduled job with code needed to commit the update set.


Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hello Steve,



You may find the below thread helpful.


Update Set Deployment - automating the preview and commit process


Ravi Prakash Ro
Tera Expert

Hi All,

I have also similar requirement to implement. If anyone found the solution, Could you please help me with it. Thanks in advance!