Schedule job run on every Monday Wednesday and Friday for deleted incidents which are category is Hardware.

panduranga1
Tera Contributor

Hello Team,

Schedule job run on every Monday Wednesday and Friday for deleted incidents which are category is Hardware or Software. Please send me the solution.

 

Thanks

Panduranga K.

6 REPLIES 6

@panduranga 

Hope you are doing good.

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Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Gaurav Rotke1
Kilo Guru

Hi panduranga,

You can choose, run a script of choice. Choose run 'Periodically', mention run after every 2 days.

After that in scripting you can glide incident table and perform the specific action.

But you want to delete the incident or close the incident?

If its helps please mark helpful.

Thank you

Gaurav Rotke