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schedule reminder before 48 and 24 hours using flow designer

Varsha A
Tera Contributor

Hi 

 

schedule reminder before 24 and 48 hours using flow designer:

Requirement : I have variable on catalog item which stores Date, i want to reminder before 48 and 24 hours using flow designer if the task is in open state.

i tried : when i do use wait for 48 and 24 hours then it stops the flow till that peculiar hour, and it does not care whether the task is closed or not.

i used do..until but it is the same behavioral,

i thought to use schedule job but don't know how we can achieve this in convenient way. and what is best practice to achieve this.

 

Please suggest better solution.

 

Thanks in advance.

4 REPLIES 4

Samaksh Wani
Giga Sage

Are you using HR Template in Flow designers ??

Hello @Varsha A 

 

You need to create a Notification and Schedule Job :-

 

Plz find this link for implementing both,

 

 

https://www.servicenow.com/community/developer-forum/creating-schedule-job-to-send-notification/m-p/...

 

 

After this you can add it in Flow Designer according to your requirement, on the condition to get trigger.

 

 

Plz Mark my Solution as Accept and Give me thumbs up, if you find it Helpful.

 

Regards,

Samaksh