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03-06-2025 06:49 AM
I am working in HRSD Module. I am writing to seek your guidance on the best practices for configuring the "RunAs" field in scheduled jobs. Specifically, I would like to know if it is recommended to use an HR Admin profile for this purpose. or I should use Admin profile? Please share the explanation.
If using an HR Admin or Admin profile is not advisable, could you please provide insights on the appropriate permissions that should be assigned to a service account created for running scheduled jobs?
Thank you for your assistance.
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03-06-2025 07:29 AM
Please create scheduled job in HR scope. There is no such document which says what's best practice.
Ensure Run as - System Administrator and not HR admin profile
HR Admin profile might not have the additional privileges which System Admin has
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-10-2025 06:08 AM
Hi @VasukiS
Practically, this is incorrect. An admin should not have the HR Admin role unless they specifically need to work on HR cases, which is also recommended by ServiceNow. The reason is that with this role, an admin can access all HR data, which is not necessary for them to see. Since HR is a highly data-sensitive application, please take corrective action and remove the HR Admin role from the admin if they are not working on cases.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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03-06-2025 07:31 AM
I read in the HRSD training that jobs must be run by the HR Admin profile for security purposes, and the HR Admin has full access in the HR application. Is my understanding incorrect?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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03-06-2025 07:38 AM
I agree with your point.
I thought the question is different.
@VasukiS here is the link which explains
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-06-2025 07:40 AM
Thanks for confirmation @Ankur Bawiskar
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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03-06-2025 08:18 AM
Hello @VasukiS
First of all, check on your client instance are roles related to HR modules still kept in admin profile or not by default its present but for security concerns sometimes over client instance this role is revoked from admin role.
If it's removed, then you will need to use HR Admin profile only.
Also, as per link provided by Ankur do go through it which will help you to understand more when working on HRSD modules.
If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.
Thanks & Regards
Viraj Hudlikar.
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03-07-2025 06:18 AM
Hello @VasukiS
Thank you for marking my response as helpful! 😊
I hope your concern has been fully addressed. If it resolves your issue, please consider marking it as the accepted solution. This will ensure others in the community can benefit from the solution too.
Note: As per new community feature you can mark multiple responses as correct.
Thanks & Regards
Viraj Hudlikar.