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Scheduled jobs do not sink data in CMDB dashboard

Pradeepkr
Tera Contributor

‎05-23-2024 07:40 AM - edited ‎05-23-2024 09:14 AM

Hi , I am facing an issue regarding CMDB dashboard i have lot of data in CMDB tables, but my dashboard is not updating that data, several times i run the scheduled jobs but no luck. Any resolution for this, please guide me.

In my CMDB around 1 lac CI data is present.

 

 

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3 REPLIES 3

Priyanka_786
Tera Guru
Tera Guru

‎05-23-2024 09:11 AM

@Pradeepkr Check if this link https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0829082

 can give some hint,

Please mark my response as helpful/correct based on impact.

Regards,

Priyanka Salunke

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Pradeepkr
Tera Contributor
In response to Priyanka_786

‎05-23-2024 09:29 AM

Hi Priyanka, I try your suggestion but no change.

 

Pradeepkr_0-1716481324717.png

 

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Priyanka_786
Tera Guru
Tera Guru
In response to Pradeepkr

‎05-23-2024 09:36 AM

@Pradeepkr : Okays. As it's OOB dashboard, I would suggest to check with ServiceNow by raising HI call.

Please mark my response helpful/correct if it helps.

Regards,

Priyanka Salunke

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