How can I change 'Order' to 'Request' in suggested search results of submit ticket?

[saba tanveer]

How can I change 'Order' to 'Request' in suggested search results?

[Sujatha V M]

@saba tanveer  Did you try to change the "Request Method" type on Portal Settings from "Order" to "Request" and checked on the suggestion search results? 

Please mark this as helpful and accept it as a solution if this resolves your query.

Thanks,

Sujatha V.M.