Scheduled reports are not working since 15 days

nameisnani
Mega Sage

HI team , 

 

we have an issue with scheduled reports - 

 

isssue : 

 

There are 6 scheduled reports (attached) which will be shared to MIAS team on a daily basis are currently not working.

When we try to open the mail it has 2 files (Excel and PDF) which doesn't consists of any data instead it is showing an error(attached).

Could you pls check and let us know what is the issue since this is effecting our Daily BAU activities.

 

nameisnani_0-1713759472992.png

 

nameisnani_2-1713759500805.png

nameisnani_3-1713759517649.png

 

 

How to solve this issue , 

 

What steps i have take , Please help me here . 

Please provide screenshots for better understanding .

 

Thanks in advance 

4 REPLIES 4

AndersBGS
Tera Patron
Tera Patron

Hi @nameisnani ,

 

You need to look at the scheduled report "run as". If the persona in the "run as" field no not have access to the tables, then you need to select another person or to give ACL access right for the given table/tables. 

 

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards 

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Hi @nameisnani ,

 

@AndersBGS has suggested a solution and i think thats the rootcause here, fix the user Run as or grant access to the user. that must fix the issue...

 

or also see if there was any rescent ACL created on the table.


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nameisnani
Mega Sage

Hi @AndersBGS 

 

could you elborate more and please provide screenshots

Hi @nameisnani ,

 

On the sysauto_report table you have a column name called "run as":

AndersBGS_0-1713765538960.png

Ensure that the "run as" has access to the table which the report is based on. 

 

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards 

Anders

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/