Script Action not able to call outbound rest message even though the event is processed

[Swarnarghya]

We have a business rule which is scheduling one event in the event queue. The script action will run once that event is processed. And  we have an event queue scheduled where we are processing the event after half an hour by using delay method in our business rule. The event is getting processed in the event logs but the script action is unable to call the outbound rest message.

Can you please help us why this is not working?

PS: Manual trigger of rest message is working fine

[Swarnarghya]

If your instance is domain separated then Script action should be in global domain.

This line resolves the issue. Thanks a lot

[Ankur Bawiskar]

Glad to help.

Please mark appropriate responses helpful as well.

Regards
Ankur

[Anil Lande]

Also make sure you are passing correct GlideRecord object while triggering event which is used in script action script.

In your script you are using current.u_uid.toString(), I hope you are passing same table GR object while triggering event.

Thanks,
Anil Lande

[Swarnarghya]

BR Script:

(function executeRule(current, previous /*null when async*/ ) {

var when = new GlideDateTime();
var delay = new GlideTime();
delay.setValue("01:30:00");
when.add(delay);
gs.eventQueueScheduled("Resolution_notification_dely", current, "", "", when);

})(current, previous);