I created few quick message which contains rick text, images and other HTML content. Now in the agent workspace when i am composing an email and trying to insert that quick message it is showing the html content in the box like below highlighted in yellow. is there any way to hide the html text in agent workspace
Hi,
it worked for me with image in agent workspace
Did you check that image is having issue?
try to use Attachment to show the image
<td class="td1tab2"><span style="font-family: arial, helvetica, sans-serif; font-size: 8pt;"><img style="align: baseline;" title="" src="sys_attachment.do?sys_id=e589591e073401102011ff208c1ed051" alt="" width="171" height="101" align="baseline" border="" hspace="" vspace="" /></span></td>
Regards
Ankur
Hi,
I configured the quick message like this with HTML table and color
it came fine
Regards
Ankur
