Script Action

[onatdeviren]

Hello,

I have been trying to create a GlideRecord request to a data set in a script action. But I cant call the values of different fields in the data set through dot walking, even though I can call the sys id of the data set. 
And when I run the code as a Background script it works just fine... Any idea why it doesnt work as a script action? Thanks! 

My Code: 

        var request_id = event.parm2 //this is the sys_id I want to call

        var data_set = new GlideRecord("table_name");

        if (data_set.get(request_id)) {

            gs.info("test Number: " + data_set.getValue("number")); 

        // Get Value function returns "null". (Not if I run this exact code as Background Script)  

        } else {

            gs.info("Record not found");

        }

[Simon Christens]

Are you sure that event.parm2 actually contains what you expect ?
Try logging out the parm first to check.

[onatdeviren]

I tried it yes, it gets the expected value. I also set the request_id manually to check if that s the problem. It's not the reason why it doesnt work

[Simon Christens]

I just tested it and had no issues triggering an event from a Business rule (on record update) and then trigger a script action on that event - looking up the record from the sys_id and printing out the number.
If you log out data_set.getDisplayValue() what do you get then ?

[onatdeviren]

I dont get anything back when I delete the if condition. I think there is a problem with the get function. I'm 100% sure the request_id has the correct value, because i just set the sys_id manually to that and got same results. With the current if condition I get "record not found" logged out.