script for Group type ONLY contains SME and not mapped to any SO as SME Group.

sajampan
Mega Contributor

3 weeks ago

 
0 Helpfuls
  • 498 Views
7 REPLIES 7

AshishKM
Kilo Patron
Kilo Patron

3 weeks ago

Hi @sajampan , 

Can you explain more on "not mapped to any SO" here. How the mapping configured in your instance. Can you add some images.

 

-Thanks,

AshishKM

 


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution
0 Helpfuls

sajampan
Mega Contributor
In response to AshishKM

3 weeks ago

sajampan_0-1755666504201.png

Hi @AshishKM ,

Could you please check above screenshot.


Thanks

0 Helpfuls

AshishKM
Kilo Patron
Kilo Patron
In response to sajampan

3 weeks ago

Thanks for reply, I get it about Group and Type = SME and we can apply filter on type field while doing GlideRecord().

 

Explain about "SO", how the groups are mapped with SO as SME group, look like you are trying to exclude those SME group who are tagged with SO.   

 

add some pic of SME group which are mapped to SO. What is full name of SO ?

 

 


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution
0 Helpfuls

Nikhil Bajaj9
Giga Sage

3 weeks ago

Hi @sajampan ,

 

Although your question is incomplete but what i understoof that you want to deactivate groups Where type contains SME and which are not mapped to any Service Offering. If yes, you can do it by background script. Where you can use encodedquery() if you have the exact filter condition else use addquery with filters and change state of Group to Deactive.

 

If my answer helepd you, please mark it solution accepted.

 

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj
0 Helpfuls