Script help with Notification email script

[dvelloriy]

Hi Team, I have created a notification email script however its not working as expected and not showing an variables data on the notification.

Notification: Health status update

Message html: ${mail_script:health_status_variables}

Email Script: health_status_variables

Script:

(function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template,

/* Optional EmailOutbound */

email, /* Optional GlideRecord */ email_action,

/* Optional GlideRecord */

event) {

var util = new global.GlobalServiceCatalogUtil();

var obj = util.getVariablesForTask(current);

for (var i = 1; i < obj.length; i++) {

if (obj[i].label != 'Form State')

template.print(obj[i].label + ' : ' + obj[i].display_value + '<br>');

}

})(current, template, email, email_action, event);

Can someone please advise?

[Gangadhar Ravi]

Hi @dvelloriy  if you are trying to add variable to email please try below 

(function runMailScript(current, template, email, email_action, event) {

	// Add your code here

	template.print('Variables: <br/>');
	
	var variables = current.variables.getElements(); 
	for (var i=0;i<variables.length;i++) { 
		var question = variables[i].getQuestion();
		var label = question.getLabel();
		var value = question.getDisplayValue();
		if(label != ''){
			template.space(4);
			template.print('  ' + label + " = " + value + "<br/>");
		}
	} 

})(current, template, email, email_action, event);

Please mark my answer correct and helpful if this works for you.

[PARASHURAM R]

• The loop should start at 0, not 1, as arrays in JavaScript are zero-indexed.
• It's good practice to ensure that the object exists before processing it in a loop.
  

  (function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template,
  /* Optional EmailOutbound */ email, /* Optional GlideRecord */ email_action,
  /* Optional GlideRecord */ event) {

  var util = new global.GlobalServiceCatalogUtil();
  var obj = util.getVariablesForTask(current);

  // Ensure the object exists and has variables before looping
  if (obj && obj.length) {
  for (var i = 0; i < obj.length; i++) { // Starting the loop from 0, as arrays are zero-indexed
  if (obj[i].label !== 'Form State') { // Avoid printing the 'Form State'
  template.print(obj[i].label + ' : ' + obj[i].display_value + '<br>');
  }
  }
  }

  })(current, template, email, email_action, event);

  mark my answer correct and helpful if this works for you.